Island County Service Center Employees 

• 2 full time Family Service; 1  - .75 FTE Client Services; 1 - .60 FTE Case Manager
• 3 full time Weatherization –  1 Assessment Supervisor; 2 technicians *
• 1 – Full time receptionist/energy intake
• 1 - .75FTE Community Voice Mail/Community Database

 Client Geographic Breakdown (% of clients served) 

• North Whidbey       67%
• Central Whidbey    15%
• South Whidbey      13%
• Camano Island        5%

Emergency Shelter 

# of Households Sheltered          23
# of  Individuals in households     54
# of Shelter Bed-nights            1513

             Age Breakdown

·         Birth to 5           14

·         Age 6 to 11        10      

·         Age 12 to 17      10          

·         Age 18 to 21        3

·         Age 22 to 44      15

·         Age 44+              2

Homeless Prevention Rental Assistance to qualified low-income households.  Limited to once in a 12-month period.  Average assistance = $302.00 

# of households      126
# of individuals        354
# of bednights     10,620       

     $ allocated from all sources -  $ 32,212.00 

Transitional Housing Case Management 
At the end of the calendar year, the Island County service center had 17 families active in transitional housing.  Vouchers are administered through the Housing Authority of Island County and provide up to two years of assistance.  Clients are contacted at minimum on a monthly to assess progress towards identified goals and reviewed on a six-month basis to determine compliance for renewal of the voucher.  An additional 4 households (women with children) were in transitional housing at Marjie’s House. 

Information and Referral 

• Calls documented in 2005  =  3106
• Community database entries = 432

Community Resources 

• 287 Backpacks complete with supplies went to school age children
• 249 gas vouchers issued
• 227 County Solid Waste passes issued
• 1335 Foodstamp Outreach contacts
•  North Whidbey Action Fund (for crisis expenses not covered by other funding sources) - $6213 serving 72 families
• Kinship Care Support Program * – provides short term emergency assistance to kinship caregivers to facilitate care of their relative children – 2 families served

Community Jobs
Community Jobs is a contracted program through DSHS providing intensive case management services to referred clients with significant barriers to employment, allowing them opportunities to increase their skills and address issues.  Currently the service center has 3 individuals under contract and placed in employment situations.  The existing contract allows for up to 12 referrals.  The program has secured placements at WAIF Thrift Stores, both Oak Harbor and Freeland, Skagit Valley College and Island County Parks Dept.   This continues to be a program that experiences serious funding restrictions. 

Community Voice Mail (CVM) 

• Participating agencies using CVM – 10
• Total # of  client users Jan 1 – Dec 31, 2005 =  89
• Total #  of clients served to date - 416

      Objectives and self reported outcomes from those using voice mail:

              62%  who were looking for housing found housing

  53%  who were unemployed found employment

              72%  used CVM for safe communication

              38%  used CVM for health care and received it promptly

The Island County service center has a full “Programs Objectives and Outcomes Summary” report for this project since it’s inception date of October, 2000.  You may receive a copy by calling Sherri Stuart, CVM Manager at (360) 679-6577 x 134 

Energy Assistance and Weatherization 

LIHEAP applications funded 2004-2005 season =  832 
Amount directly distributed to utilities 2004-2005 LIHEAP = $ 301,368
Distributed $29,523 in Salvation Army Warm Home Funds to 550 families*
PSE HELP  -  481 households  Energy Assistance awarded through PSE =  $186,540
Furnace Repairs/Replacements* = 17
Weatherization*  -  Families served = 24  

          * Not reflected in the Island County Service Center budget

OppCo